Author Archives: admin

Fleeing the sun – and customer service airline-style

Modern travel can be disjunctive. From the rich gold of autumn Cape Town, here I am in the grey light of early spring in London. At first the leafless trees are startling, but one soon gets used to the starkness and begins to notice the signs of renewal – tulips briliant in thin sunshine at the Tate Britain, branches of blossom shining white against the grey of the terraced houses.

The transition is not made easier by lack of sleep – thanks to SAA. There is an extraordinary quirk of airline marketing that means that the more you pay for your ticket, the worse the seat that you get allocated.

I had to book at the last minute, as many business passengers do. So my ticket was not exactly cheap. I am also in that class of passenger that keeps the airline in business, as I am due to make another three intercontinental trips in the next few months. So what seat do I get allocated? An aisle seat, yes, that I grant them. But towards the back of the plane, right next to the galley, so that every five minutes throughout the night we were blinded by flashes of brilliant light as people came and went through the galley curtain.

Then there were the seats themselves. I remember the days of my youth when airline seats reclined right back, days when there was more space between the rows than there is now. Well, in this elderly Jumbo, some still did. The one in front of me did. But not mine. So I had a sardine sliver of space between my seat and the lavishly reclined seat in front of me. It was sheer torture.

Then there was the entertainment system that was so aged that the symbols on the buttons had rubbed off, making the choice of programme a matter of guess-work…

The reason I am complaining is that I had paid probably double what a lot of other passengers had paid. And they were the ones with the good seats – up front, or in the upstairs cabin. So, from a marketing point of view, what the airline does is give its lower-paying customers a double benefit. They get a substantial reduction in their ticket price and then they get to choose all the best seats.

So why pay full fare? What do you get for it? What is the airline offering its best customers, the business people who travel regularly and pay a chunk more than the once-off cut-price tourist? Can SAA explain?

The future of universities in a digital age

The Academic Commons blog is running a story about a collaborative project in brainstorming what a university could look like in a digital age. From the blog article:


The folks at the Humanities, Arts, Sciences, and Technology Advanced Collaboratory aka HASTAChttp://hastac.org) have posted a draft of a paper entitled “The Future of Learning Institutions in a Digital Age.” The paper will evolve through online collaboration and conversations, and will be published in its final form as part of the Occasional Paper Series on Digital Media and Learning sponsored by the John D. and Catherine T. MacArthur Foundation.

It is framed by the following proposition: “We are faced today by a pressing question: How do institutions–social, civic, educational–transform in response to and in order to promote new kinds of learning in the information age?”

This provocative and difficult question–What does a peer-to-peer learning institution look like and how does it differ from what we understand our traditional learning institutions to be?–is only part of what makes this project exciting.

This project looks as if it is bringing together a number of cutting edge players, so it is well worth visiting the blog and the site for the paper. It should certainly stimulate discussion about what a South African university could develop into. Given the diversity of our university communities and the very rapid rate of transformation we face, this kind of forward thinking could offer us a lot.

New business models for film rights – an iCommons blog on Jonathan Lethem

I blogged this post for the iCommons blog, happy to find an established author experimenting with new ways of promoting film rights, creating opportunities for smaller, independent film-makers. Perhaps we could experiment with something similar to generate more films from the work of South African writers.

Here is the first paragraph of the iCommons blog:

I scan the Open Access and Creative Commons blogs regularly for new developments, but it is gratifying when news of a new venture in commons thinking comes not from the open community, but from industry sources. I was interested, therefore, to see this piece from the Publishers Lunch Newsletter, a lively daily commentary on the publishing industry written by publisher Michael Cader. By the way, Publisher’s Lunch is itself a very successful example of a mixed business model – it provides a free daily online newsletter and a longer and more detailed version in return for a very low subscription ($15 a month).
Subscribers get access to a directory of literary agents, a rights trading market, and a database of book reviews. The site carries
advertising, but I will give it a free advertisement – for anyone who wants the low-down on what goes on in this very secretive industry, from a lively voice, this is the place to go.

Read the rest here.

The State of the Nation 3: Journal publishing in South Africa – the green or gold route in the country of gold?

Quite a spat has broken out in open Access circles about whether it would be better to take the ‘green route’ to open access mandating open repositories, or more effective to go for the ‘gold route’ of developing open access journals. Stevan Harnad was infuriated by Jan Velterop’s statement that ‘the “cure” of open access publishing is to be preferred to the “palliative” of self-archiving’ and has written an angry reponse. I have followed with interest the preceding, more considered, debate in Velterop’s blog, The Parachute and Harnad’s Open Access Archivangelism, because I am, like Velterop, a publisher by background and appreciate his intelligent ability to balance the need for access and the realities of publishing and because I admire Harnad’s intellect and passion for the cause of Open Access.

The debate made me step back and rethink my approach to green and gold (the colours of our national sports teams, by the way) in this major gold-producing country. The ‘green’ route seems to have become the accepted orthodoxy as was evidenced n the Bangalore workshop late last year, which produced the Bangalore Open Access Policy for Developing Nations. This makes sense, as it is quick and easy way of providing access to scholarship published in international journals that is otherwise often inaccessible in its country of origin. This means a win-win for the universities that push for publication in accredited journals for the sake of personal and institutional prestige. I have noted that there is also a considerable emphasis among the funding agencies on the need for repositories as the first and best way of providing access to developing country research.

However, the debate between Harnad and Velterop has made me think that, when it comes to the very particular case of Africa, should we not make the growth of open access journals our first priority? In a perverse way, Africa’s potential to leap the technology divide and adopt more radical transformational of scholarly dissemination could be helped by its very low profile in the existing publishing systems. In a world in which the use of ICTs is drastically altering modes of knowledge dissemination, and in which scholarly publishing looks to be thoroughly shaken up, there is a paradoxical advantage in the marginalisation of African scholarly publishing. This is due to the fact that Africa has a very limited investment in the traditional print-based scholarly publication system and this frees policy-makers to engage with new trends in ways that their more privileged counterparts min the North may be constrained from doing.

The recent lobbying efforts of the large journal publishers against open access policy initiatives in the USA, UK and Europe are evidence of the conservative power of entrenched commercial interests. (Richard Poynder analyses the impact of this phenomenon in the EU in an interesting and provocative blog, not to be missed – Open Access: the War in Europe.) The vested interests that are at stake are substantial: for example the EU Communication on its proposed Open Access policy estimates that, of the 2,000 scientific publishing houses globally, nearly 800 are based in Europe, publishing close to 50% of research articles worldwide. These scientific publishers employ 36,000 people in the EU plus 10,000 freelancers. This is a constituency that cannot be ignored by governments in those countries with substantial scientific publishing industries.

In the same way, in northern countries where the majority of scholarly output is channelled through the dominant journal system, there is a backward drag on the transition to open access journals (the ‘gold route’ to open access). In a transitional period it could well be that institutions will land up paying twice, supporting open access publication, yet still having to maintain subscriptions to toll-access journals. As a result, the conventional wisdom in open access circles seems to be that the most reliable way to create access to research knowledge, in the first instance, is to mandate deposit in open access repositories. This is what Stevan Harnad argues.

I would suggest that this is not necessarily the case in Africa, where scholarly publishing is under-developed and, moreover, is clearly marginalised and disadvantaged by the global systems for the ranking of scholarship. South Africa is by far and away the highest-profile African country represented in the ISI system both in terms of the number of South African journals listed in the ISI and the number of articles published in ISI journals. According to the important Report on a Strategic Approach to Scholarly Publishing in South Africa by the Academy of Science of South Africa, commissioned by the Department of Science and Technology and published last year, 57% of South African journal articles published in ISI and locally-accredited journals between 1990 and 2002 appeared in in South African journals and 43% in international journals. Only 15% of the articles published appeared in South-African journals that are also listed in the ISI indexes (ASSAf 2006; 33). In other words, there are very few journals accredited in the international rating system, although a fair percentage of journal articles do get published overseas.

African countries do tend to focus their research publication policies on the need to get exposure in overseas indexed journals, for the sake of raising the international profile of African research. While this is happening, the majority of African print-based journals lead a hand-to-mouth existence, using voluntary editorial labour and with low subscription levels.

In particular, these publications, in common with African scholarly output in general, struggle to reach beyond national borders. As an ex-university press publisher, I am only too aware of the resistance of USA and UK libraries to taking publications from African publishers. This leads me to wonder if the creation of repositories alone is going to be enough to drive greater recognition of African scholarship. The HSRC Press, with its open access monograph publication programme, has demonstrated the importance of aggressive marketing to get local and international attention. In other words, publishing activities are needed.

Print runs for South African print-based journals are low: 54% of South African journals have print runs of below 500 and only around 20% have print runs of over 1,000, according to the ASSAf survey. Even the relatively well-resourced South African journals (at least by African standards) have had little success in achieving satisfactory levels of international subscriptions for their print editions. According to the ASSAf survey, 45% of South-African published journals had fewer than 25 international institutional subscriptions and only 6.2% have more than 200 international subscribers.

Given these leavels of international exposure, there is an obvious advantage in the increased and uninhibited reach of open access electronic delivery and it is interesting to note that there is already a high percentage of journals (about 70%) that already offer electronic access.

In these circumstances, the report argues, it is not surprising that government policy in South Africa appears to favour the growth of South African publications relative to publication in international journals.

The authors of the ASSAf report comment that South African policy-makers would tend to support policies that foster the growth of locally-produced journals and particularly, policies that would grow the percentage of journals that are both South African and on the international indexes.

It is also likely that such policy initiatives in South Africa would support open access publication. The South African government is committed to open systems and has recently adopted an open source software policy for government departments, according to a recent report in Business Day newspaper. The Academy of Science Report endorses open access journal publication (Recommendation no. 6) as the way forward and the Department of Science and Technology appears to endorse this recommendation.

Bearing in mind that South Africa has only 23 journals listed in the ISI indexes(most African countries have none and Kenya and Ethiopia have one each), it becomes clear that the African continent as a whole is hardly at all invested in the global scholarly publishing system. Add to that the fact that journals are not necessarily the best vehicle to disseminate African research effectively for development purposes and it would seem that Africa has real potential to leapfrog technological gaps using the ‘gold’ route – in fact this might be an imperative rather than an option.

When it comes to a choice between the ‘green’ and ‘gold’ routes to open access, one also needs to bear in mind the scale of things one is talking about. If South Africa were to adopt a policy to deposit pre-or post-prints of all journal articles published in foreign journals in the ISI indexes, this would represent, at current publication rates, around 3,500 articles a year – hardly an insurmountable task. So perhaps we could be greedy and go for both the green and gold routes for journal articles.

The State of the Nation 2: Clashing paradigms in South African research publication policy

When I set out to explore the policy framework for scholarly publishing in South Africa, I did so with a burning question that I have carried over from my publishing career.Given the scenario that I sketched in my last posting, in which African voices are largely silenced by the conventions of global scholarly publication, what I would be looking for would be national policies that would grow the output and effective dissemination of African research in and from Africa, for African development, in the most appropriate media and formats. A publisher’s approach would be to look at the goals articulated in national higher education and research policy and then ask whether policy for research dissemination is encouraging publications that support those goals.

What I found was that there is strange clash of paradigms within the different policy documents and, more starkly, between the policies of different government departments.Before I get too critical of these illogicalities, I need to stress that South African policy is not unusual in this regard. Worldwide,discussion of research dissemination is a blind spot. As the authors of an Australian government report on research communication costs put it:’despite billions of dollars being spent by governments on R&D every year, relatively little policy attention has yet been paid to the dissemination of the results of that research through scientific and scholarly publishing’.

Effective dissemination of higher education research and the availability of that research knowledge to the country that funds it – particularly in Africa – can be quite literally of life and death importance. Just think of the need for rapid responses to the AIDS pandemic, continually informed by the latest research findings. Yet when the question of publication and effective dissemination arises in the policy documents, it tends to be in terms of a generally unchallenged set of presumptions about what constitutes effective research dissemination – articles in accredited scholarly journals and registered patents. And, while universities might spend large sums of money registering patents,there is a tacit assumption that publication is not something that universities pay for. This is, in part, what Joseph J Esposito in a recent article on university presses in LOGOS and the Journal of Electronic Publishing calls ‘ the free rider syndrome. A university must provide for students and faculty and will actively encourage faculty to publish, but a press can be stinted because because it is always possible that a particular book will be published somewhere else.’

The major policy framework for higher education research in South Africa is the research and innovation policy developed by the Department of Science and Technology (DST).Starting with a background report commissioned from the IDRC in 1995, the department consolidated these findings in a White Paper on Science and Technology in 1996 and then updated this in South Africa’s Research and Development Strategy in 2002. To summarise somewhat brutally; the common theme across these policies is that South African research must address national development needs and contribute to employment and economic growth. The emphasis is on the value of collaborative and inter-disciplinary research in a rapidly-changing technological environment. While attention is paid to the need to build the international reputation of South African research, this is balanced out by a developmental focus that insists on a responsiveness to national need

As far as intellectual property is concerned, the Research and Development Strategy articulates the need to address the challenges posed by new technologies, and the question of biotechnology and indigenous knowledge. ‘International thinking on legislation is as fluid and fast-moving as the new technologies themselves’, there port comments. ‘We need to develop competencies as a matter of urgency or face exploitation and marginalisation with respect to our own resources. A clear approach to intellectual property that arises from publicly funded research is required’ (DACST 2002:22). However, the subsequent discussion of IP issues is far from clear,veering between recognition of the importance of public access and ‘appreciation of the value of intellectual property as an instrument of wealth creation in South Africa’ (68). These contradictions are not resolved in the strategy document and indeed legislative reform and policy formation concerning access and copyright have been in suspension in South Africa for some time.

If I were to hypothesise the outcome of these recommendations, as a publisher, I would look for a research dissemination policy that addressed the real needs of a country in a state of radical transformation, that incorporated the potential offered by new methods of knowledge dissemination, and that made provision for arange of publishing outputs to meet the needs of different audiences and constituencies. I would look for a focus on national, rather than international, dissemination in the first instance, to ensure that research findings could have the required impact. I would also look for funding mechanisms to support knowledge dissemination and for policies for public access. Lastly, I would look for an awareness of the potential for new dissemination models based on the advantages offered by new communication technologies to deliver effective research dissemination in the service of radically increased development impact.

This is, however, far from being the case. In a generally enlightened policy environment, publication is the Cinderella that is left abandoned in a dark 20th century kitchen. The White Paper on Science and Technology stresses the importance of developments in ICT. However, read in the context of the whole document, particularly when it comes to discussion of research dissemination, one begins to wonder if the global information revolution being spoken of here is not a matter of information technology minus the information that it is designed to transmit. In other words, the generally technocratic approach of the White Paper does not grapple with the need to communicate and transmit research information in order to achieve maximum impact. It is as if a pipeline is being designed and developed without the provision of the water that will run through it. This carries through into later policy documents so that,startlingly, dissemination and research outputs appear only as a matter of mechanical counts: the number of reports, journal articles and other publications, and patents registered.

It has been left to the Department of Education (DoE), then – at least thus far – to articulate more detailed policy on research publication. The DoE focused on the creation of an overarching policy initiative for higher education reform in South Africa : the formation of the National Commission on Higher Education (NCHE) in1994, which framed the discussion that ultimately led to the White Paper on Higher Education (1997) and the National Plan on Higher Education (NPHE) (2001). The policy-making process was characterised by wide-ranging discussion and debate, with an emphasis on consultation and transparency. Here, again, the framing discourse was developmental and the key issues were equity,diversity, redress and the creation of research strength.

Preliminary remarks in the NPHE on research and research dissemination sound encouraging: a strategic objective is ‘to promote the kinds of research and other knowledge outputs required to meet national development needs and which will enable the country to become competitive in a new global context’ (NPHE:60). The document complained of a lack of coherent policy on research outputs,promising policy development to address this issue. It raised the need to respond to the global transformation of knowledge dissemination through ICTs and talked of the need to build networks to fuel the growth of an innovation culture (NPHE:61). The problems identified are those of declining research publication output and the dominance of ageing white researchers as authors of publications.

When the Department of Education delivered the promised policy on research dissemination in 2003, in its Policy for Measurement of Research Output, it did pay lip service, in its preliminary comments, to the need ‘to sustain current research strengths and to promote research and other outputs required to meet national development needs’. However, the policy document then goes on to spell out a ‘publish or perish’ reward system that recognises and rewards peer reviewed publication in journals appearing in the ISI and IBSS indexes and a somewhat problematic list of locally-indexed journals, in part inherited from the apartheid era.Although peer reviewed books and conference proceedings accepted by an evaluation panel are also rewarded, they appear to have a lesser weighting in terms of financial rewards.

The wording of the policy insists on ‘originality’, rather than tackling the implications of the collaborative research approaches recommended in the research policy framework. The target audience of these publications is identified as ‘other specialists in the field’,therefore rewarding individual rather than collaborative effort and dissemination within the scholarly community rather than the wider dissemination that would be needed to deliver the development goals of the R&D and Innovation policy framework. In other words, the policies framing rewards for research publication remain firmly in a collegial tradition in which the purpose of scholarly communication is turned inwards into the academy. The system is related to personal advancement in academe and the prestige of scholars and institutions in the international rankings rather than grappling with what it might mean to couple this with gearing research dissemination towards broader social goals.

The fact that the DoE rewards the delivery of these publication targets with substantial financial grants means that the drive towards publication outputs in higher educational institutions focuses almost obsessively on the production of journal articles in accredited journals, with international journals carrying higher prestige than local journals. Given the ever-rising cost of commercial journals, over-stretched library budgets and a weak exchange rate, this can mean, particularly for the less well-resourced universities, that a good deal of South African research is not readily accessible to South African scholars, let alone the community at large.

Moreover, the long delay before publication, the outcome of the peer reviewing process and the way the journals are assembled means that journal information is all too often a matter of record – the history of an achievement rather than currently useful information.This is particularly the case in fast-changing technologies, but is no less the case in the human and social sciences, where the information being transmitted could often meet an urgent need, for example in dealing with the social impact of HIV AIDS, environmental crises, or with violence against women and children.

There are signs of hope that this impasse can be overcome. In there cent survey of scholarly publishing conducted by the Academy of Science of South Africa and commissioned by the DST, there is a clear commitment to boosting the quality and impact of local publication and to Open Access. South Africa is a signatory to the OECD Declaration on Access to Knowledge from Publicly Funded Research and this is tagged in the DST policy documentation as an area to bead dressed. I will write more on this in a subsequent posting.